Frequently Asked Questions

Frequently Asked Questions

FAQ | Information Station

– How soon will my order ship? We aim to ship your order the next business day.

– How do I receive free shipping? Orders over $50 receive free domestic shipping

 – What is your return policy? Your satisfaction is of paramount importance to us! If you are not fully satisfied with your order, you may return or exchange order within 7 days from purchase date.

– What type of payment methods do you accept? We accept all major credit cards and Apple Pay

– Do you ship outside the US? We love our international fans and followers! However, we are currently only shipping within the US.

– Do you offer discount codes or other promotions? Absolutely! Look to our social media pages for special insider deals and promo codes!

– Are your products dye free? We offer some products without dyes. We also offer products with fruit and veggie dyes. However, we do use safe personal care dyes in most of our hand-batched products. Color is integral to our goal of satisfying all your senses!

 – Are your products fragrance free? Many of our products contain Essential Oils, however fragrance is a cornerstone for the overall experience. Some products do contain gentle fragrance oils made in the U.S.A.

 – How do I know if my product is fresh? Our containers display an expiration date (9-12 months). Due to the lack of chemicals and preservatives, we recommend using our products within 6 months of purchase for best results!

–  Do you take back containers for recycling? Absolutely! Bring us one empty jar/pot, you receive a free bath bomb! In-store & market locations only! Our jars are also recyclable!

-How do I become a Brand Ambassador? Follow and message us on Instagram for Brand Ambassador and Collaboration Opportunities.

 

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